Pre-Sales Questions
Find answers to your pre-sale questions by reading the:
OR
For FAQ, Support Tickets & to access your Order Info/Billing, click the box “Need Help?” bottom right corner on this page.
OR
Click this link below:
Please Note: Personal email support, live chat & work undertaken may be limited on the weekends.
If a Site For Sale is ordered, then Admin details will be sent as soon as possible, usually within 2-12 hours from 22:00 UTC onwards daily.
Email Me
phil@custommembershipsites.com
I respond to every email, so if you don’t hear back from me after 2 days (it may have went to spam etc) please use the Support popup to submit a ticket.
Customer Billing
NEW! For more info you can view this Payment & Billing Information page.
If you are a customer you can view all past transactions, active recurring subscriptions, download invoices, update credit card details etc on the following page. You will need your email address and the order number you received after ordering.
Customer Order Login/Update Credit Card Details
Or you may have invoices setup through MembershipSiteHosting.com
Updating Credit Card Details – You can do this with the Customer Order Login link above, or if through MSH you can pay a new invoice and save the card details.
Cancel Renting A Site – You can cancel renting your site by sending me an email and letting me know which site. Please pay out all commissions owed.
Admin Support & Resources
BRAND NEW SITE!
As a site owner you will get Instant Access to the new MembershipSiteSupport.com members area – an extremely valuable membership site exclusive to CustomMembershipSites.com customers only.
Inside you will find script installation instructions, how to setup your site, plus tips, training and resources to make your membership site a success!